Privacy Policy

We want you to understand what information (including Personal Data) we collect in connection with your use of our Services and/or access to our Site; for what purpose such information is collected; how we collect, use, and store such information; to whom it may be disclosed; and how you can exercise your rights and access your information, verify its accuracy, correct and/or have it erased. Equally, we want you to know what information we do not collect under any circumstances.

In addition, this Privacy Policy outlines what security measures we take to safeguard your information and who you can contact if you have any queries or complaints about the contents of this Privacy Policy.

Our guiding principle toward data collection is to collect only the minimal data required to operate world-class Services at scale. We designed our systems (and strive to constantly improve them) to not have sensitive data about our customers. We cannot disclose, misuse, or abuse, even when compelled, data that we do not possess. We do not collect logs of your activity, including no logging of browsing history, traffic destination, data content, or DNS queries. We also never store connection logs, meaning no logs of your IP address, your outgoing VPN IP address, connection timestamp, or session duration.

This Privacy Policy must be read in conjunction with the BTechVPN Terms of Service (the “Terms”). Together, they form a legally binding agreement between you and BTechVPN, so please read them carefully. Unless otherwise stated, the capitalized terms in this Privacy Policy shall have the same meaning given to them in the Terms.

Personal data submitted in association with your Account (“Personal Data”)

Personal Data means any information that can be used, alone or combined with other data, to uniquely identify an individual. Personal Data is collected for the purpose of providing you with our Services and may include the name, email address, and payment information that you submit to us when you create or update your Account.

Aggregate Apps and VPN connection summary statistics (“Usage Statistics Data”)

A minimal amount of Usage Statistics Data is collected in order to maintain excellent customer support and quality of service. This type of data does not include information about users’ browsing and internet activity, including while connected to the VPN—we do not collect (and therefore do not use, disclose, or store) data about the content or destinations of VPN traffic, DNS queries, or user IP addresses.

Personal Data

BTechVPN collects Personal Data that you provide by creating or updating an Account. We require Personal Data, such as an email address and payment information, so that we can provide you with our Services, email you, collect payments, respond to support queries, and share relevant information about your Account and/or the Services.

Cookies

You can safely save cookies in your browser. If you choose to save cookies in your name, email address and website address is saved. This service is for your convenience so that you do not have to fill in your details again should you want to return and make another comment. The cookies will be stored for one year period.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Changes to This Privacy Policy

We may change our Privacy Policy from time to time, with or without notice to you, consistent with applicable privacy laws and principles. Your continued use of the Services and/or access to the Site constitutes your acceptance of our Privacy Policy.

For further enquiries you can contact to support@btechvpn.com

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